Leanne - Care and Support Team - West 1

How long have you been in your job and what did you do before?

I initially began working for Rhondda Cynon Taf local authority at the age of 19, which is now 20 years ago. In my first role I was appointed as a Relief Homecare Worker. This involved working out in the community with individuals who required support within their homes, assisting with washing, dressing and meal preparation. During my time as a Homecare Worker I completed my NVQ level 2 in Care. During my career as a Homecare Worker I feel this embedded the core values of social care, i.e. treating everyone as an individual, respecting individual’s rights, confidentiality, working with a non-judgemental attitude and respecting individual’s dignity.

I then progressed throughout the organisation and undertook roles such as a Relief Homecare Planner and Client Services Officer before I was appointed for my ‘dream job’ as an Assessor Care Manager in Older Person’s Mental Health Team. I was passionate about the core values, promoting them, completing assessments but also the face to face contact with the individuals I worked with. I still take a passion for working with individuals who live with Dementia and mental health difficulties. I also completed a one year secondment within the Mental Health Liaison Team which was based in the Mental Health Unit, Royal Glamorgan Hospital. This gave me an excellent opportunity to gain further knowledge and joint working skills with health professionals working as part of a multi-disciplinary team.

I now work within a generic team in care and support. I am a Care and Support Practitioner. However, my journey with the council has only just began, I was seconded two years ago to complete my Social Work Degree via Open University. I am just going into my third and final year, I am forever grateful for the opportunities I have had during my career in RCT and hope to continue to develop and progress within the authority in the future. I feel very fortunate and enjoy my job.

What does your job involve and what is a typical day like?

Not one day is the same within the Care and Support team, as a Care and Support Practitioner. I complete person centered, outcome focused assessments and care plans with individuals who may have a physical or mental health difficulty, learning disability or a dementia. I work with carer’s of the individuals to support them within their caring roles and work jointly with other professionals.

What’s the best thing/s about your job?

Promoting individual’s rights, meeting individuals outcomes in the best possible way, being an advocate and supporting individuals to meet their personal outcomes, to ensure their voices are heard.

What is the best thing about working for RCT Council?

The ability to progress and develop within your career. The opportunities that arise for individuals who want to progress. I feel that the equality within the services and how individuals are treated is outstanding.

I also have a disability and I am supported thoroughly by RCT, I feel they take my condition into account and ensure my safety.

What would you say to someone thinking of applying for a job in social care at RCT Council?

I would encourage individuals to apply for jobs, to aim high as there are always opportunities that arise within RCT.

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