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Incontinence Pad Recycling

How do you sign up for Incontinence Pad Recycling?

Incontinence pad recycling is a FREE weekly recycling scheme offered to residents of Rhondda Cynon Taf.
Incontinence pad recycling is a FREE weekly recycling scheme offered to residents of Rhondda Cynon Taf.

What happens next?

Within 2 weeks of signing up you will receive a set of purple Incontinence recycling bags.  Your collection day may not be the same as your refuse and recycling collection day.

How to recycle your incontinence pads?

Simply pop each used/soiled incontinence pad into the purple bag.  On your allocated collection day, put your tied bags, at your usual bin collection point for collection.

Please note the following -   

  • Incontinence pads cannot be placed in clear recycling bags and you must join the scheme for collections to begin.
  • If your bag (s) have not been collected it is likely that you are not registered for the scheme and you will need to join the scheme
  • Collection days may be subject to change  – however we will notify you of any collection changes beforehand.
  • Please do not overfill your purple bags, additional bags may be used, if required
  • Please tie the top of your bag on the day of collection
  • Only incontinence pads and wet wipes should be placed in your purple bags - if any other waste is present in your purple bags it will not be collected. 
  • If your bag(s) are not out for collection for more than 4 weeks, we will assume that you no longer require the service and your address will be removed from these collections
  • Please take your incontinence recycling bags with you if you are moving and notify us of your change of address by e-mailing
  • Please do not use bags acquired from neighbours or friends as they will not be collected.  Only properties registered on the scheme will receive a collection.
  •  Please ensure your bags are out for collection by 7am on the day of collection.        
  • Addresses will be removed from the scheme after a maximum of 3 years.  Customers will have to re-register after 3 years to remain on the scheme.

Need more bags?

Request incontinence recycling bags to be delivered to your home

Alternatively you can telephone 01443 425001

Extend your subscription

If you would like to extend your subscription for another 1 to 3 years you can do this online.

Inform us of a change of address

Registered customers can change their address online
Please try and inform us at least 1 week before you move as your collection day may also change.

Leave the incontinence pad recycling scheme

Registered customers can apply to leave the incontinence pad recycling scheme
Please note: if you do not place incontinence bags out for a period of 4 weeks, you will automatically be taken off the scheme.

Missed Collection

From October 2019, we required all customers who use the purple bag collection services to re-register their details.  Customers may not have their purple bags collected if they have not re-registered.  You can re-register online or call us on 01443 425001.

If you have re-registered your details and your purple bag has not been collected please check your collection day as this may have changed.

If you have re-registered and checked your collection day and your purple bags have not been collected by 3pm on the day of scheduled collection you can report a missed collection online