Energy Efficiency Advice

With the impact of cost of living crisis many more homes are likely to find themselves struggling to pay for energy bills needed to stay safe, warm and healthy at home at an affordable cost while also managing other essential bills.

If you have been affected by a change in financial circumstances, you have health conditions, or you are just looking to save money on energy bills and/or lower your carbon footprint we are able to offer free, impartial advice to RCT residents. 

We can help with;

• Maximising income to make energy bills more affordable
• Reducing the amount of enery used to decrease bills or helping you find a cheaper tariff
• Helping you lower your home's carbon footprint

Hub Services

Our Heat & Save Service continues to act as a one stop Hub to provide in-house advice and support along with providing referrals (with your consent) to other partner agencies for other services.

Please contact us if you are looking for more information on the following;

• Grant or loans for enery efficiency measures to your home
• RCT Switch - impartial and free tariff switching advice
• General enery efficiency advice to save energy at home 
• Priority services registers
• Utility debts (gas, electric and water
• Signposting or referrals for:
  • Energy Suppliers for further support for financial hardship, prepayment meter top up problems and continuity of service
  • Citizens Advice (debt, welfare benefits and consumer advice services)
  • Care & Repair Agency
  • Welsh Government’s NEST scheme
  • Food parcels or Foodbanks
  • Prescriptions
  • Access to priority services registers

A full list of all our services can be found in the related pages. 

Additional Funding Available 

• The Energy Price Guarantee will cap the average annual bill to £1,568 until 30th September 2024
• Individuals born before the 23 September 1958 you could be eligible for between £100 and £300 to help pay for your heating bills through the Winter Fuel Payment scheme
• Through the Warm Home discount scheme, you may be eligible for a one off discount of £150 directly off your electricity bill.
• Further Government information on help with your energy bills is available Help with your energy bills 

Additional sources of advice

• Energy Comparison websites, such as Uswitch, Compare the Market or Money Super Market are available to help you find the cheapest energy provider for you
• If you’re interested in minimising your environmental impact ask your utility provider about ‘Green Electricity Tariffs’ which utilises using renewable sources of energy.
• You can also ask your utility provider about ‘Social Tariffs’ which are available to ensure the most vulnerable consumers benefit from the cheapest rates of energy. 

Please note the Heat & Save Service is currently experiencing an increase in demand for the grant, which may cause a delay in responding to you.

We apologise for any inconvenience this may cause and thank you for your patience and understanding at this time.

If you have no heating and/or need urgent assistance other agencies may also be able to assist you;

Local Energy Advice Partnership The LEAP Boiler Scheme | LEAP (applyforleap.org.uk)  Tel: 0800 060 7567

Energy Saving Trust Welsh Government Warm Homes Nest scheme - Energy Saving Trust Tel: 0808 808 2244

Citizens Advice Citizens Advice Rhondda Cynon Taff - Cyngor ar Bopeth Rhondda Cynon Taff (carct.org.uk) 01443 409284    

Care & Repair Energy Advice  careandrepair.org.uk/agencies/care-repair-cwm-taf/  Tel: 01443 755696