How we use your personal information for Streetcare Enforcement purposes
The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with.
We have summarised in this privacy notice some of the key ways in which we use your personal information for Streetcare Enforcement purposes. This information should be read in conjunction with the Council’s corporate privacy notice.
1. Who we are, what we do.
The Streetcare Enforcement service undertakes the policing of environmental legislation and provides front line services when tackling environmental crimes in the following ways:
- Litter control and general cleanliness including enforcement of littering, waste and offences under the Public Spaces Protection Order relating to dog fouling, dogs on sports pitches etc.
- Enforcement Officers using Body worn cameras to capture images of waste offenders.
- Covert Cameras to capture images of fly tipping offenders
2. What and whose personal information we hold?
When an offence has occurred, the types of information we hold and process will typically include
- Contact Details, such as name, address, telephone number, email address
- Identifying details, such as date of birth
- Information in relation to the offence, such as location, nature of the offence, name of enforcement officer.
- CCTV images which are recorded from Body Camera’s or installed Camera’s which captures littering, dog fouling and fly tipping images.
- Vehicle Registration Number
3. Where does the service get my information from?
We will get this information from:
- You if you contact our contact centre, send us information through the post or complete an online e-form through our website
- Elected Members, acting on behalf of their constituents or the Council
- Social Media when individuals report an offence
- Offenders when we speak to you regarding specific offences
- Other Council departments to determine liability for Council Tax and check offenders are still at a given address
- CCTV Footage when captured from an enforcement officers body camera’s or from installed cameras.
- DVLA who provide us with details of offenders that contravene Environmental Law.
4. What will we do with your personal information?
We will use your information to:
- Issue you with Fixed Penalty Notices in respect of littering, dog fouling and fly tipping.
- Prosecute you through the Court System for non-payment of Fixed Penalty Notices.
- Publicise in the Media when we have prosecuted you for an offence or need further information to identify offenders.
5. What is the legal basis for the use of this information?
The service has a legal obligation to process personal information under the following legislation:
Environmental Protection Act 1990
The Anti-Social Behaviour, Crime and Policing Act 2014
Highways Act 1980
6. Does the service share my personal information with any other organisation?
Yes, from time to time we will share your personal information with other Council department and external organisations to undertake our duties in relation to Enforcement as follows:
Other Council departments
- Finance to process payments of penalties
- Legal if you fail to pay the fixed penalty and further action is required
- Press Office to publish information regarding offenders.
- Parks & Countryside to process public spaces protection orders
- Council Tax to check liability at an address
- Central Government
- DVLA for abandoned cars
- South Wales and Gwent Police if further crimes are identified whilst investigating issues such as fly tipping
- Other Local Authorities to share details of previous fly tipping convictions
- Natural Resources Wales (MEMEX system to share information with other Local Authorities as above)
- Elected Members
7. How long will my information be kept?
We will keep your information as follows:
- Non-evidential footage is kept for 30 days
- Evidential footage is kept for 7 years.
8. Your information, your rights
The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you.
Click here for further information on your information rights and how to exercise them.
9. Contact us
If you have any concerns or would like to know more about how the service using your personal information, please contact us in one of the following ways:
By email: CustomerServices@rctcbc.gov.uk
By telephone: 01443 425001