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Business Improvement District (BID) Treorchy - Pay your BID Levy

What is the Business Improvement District (BID) levy?

The BID levy is a charge payable in respect of non-domestic properties in the Business Improvement District area of Treorchy town centre. The first BID Levy demand notice will cover the billing period April 2020 to the end of March 2021.  An annual demand notice will be issued every March for the Period April to March until March 2024 when the final demand will cover the period April 2024 to the end of March 2025. 

View how to pay your BID levy bill.

What is Love Treorchy LTD?

Love Treorchy Business Improvement District (BID) Ltd is a non-local authority body and a private company, responsible for providing and managing the Business Improvement District services for Treorchy town centre. The company was established as a result of the outcome of a BID ballot process in November 2019.

Who do I contact with an enquiry about the BID?

If your enquiry is about payment or the amount you are charged then you should contact Rhondda Cynon Taf County Borough Council. However, if your enquiry is about the BID services or anything other than payment you should contact Love Treorchy Ltd via Email: 

What is the Council’s role in the BID?

By law, the Council is the billing authority for any business improvement district in its area which means it is responsible for the collection of BID levies. The Council is not responsible for providing the BID services because these are delivered by the non-local authority body, Love Treorchy Ltd.

Who has to pay the BID levy?

The person or organisation liable to pay the non-domestic rates for the property is liable to pay the BID levy. Where a property is occupied this will be the occupier, for empty properties the person or organisation entitled to occupy the property is liable to pay. This will normally be the leaseholder or the owner.

Do the Council and other public sector bodies pay the BID levy?

Yes. The Council and the other public bodies must pay the levy on properties within the BID area for which they are liable to pay non-domestic rates.

Can I opt out of the BID?

No. The BID is legally binding on the non-domestic ratepayers in the Business Improvement District area, following the successful ballot outcome

How much is collected in BID levies?

Approximately £27,000 per year is collectable through the levy.

What happens to the money collected through the levy?

The funds collected through the levy can only be used to pay for BID services and a percentage of the Council’s costs in collecting the levy. The Council holds the funds before making payment to the BID Body (Love Treorchy Ltd) for it to pay for the services that are provided by the Company.

What do I get for my money?

Love Treorchy Ltd is responsible for providing the BID services. The Love Treorchy BID will invest circa £135,000 received from local businesses between 2020 and 2025 on a comprehensive programme of improvements. In addition, the contributions from businesses will enable us to seek funding from other sources.

The Love Treorchy programme will comprise of four key elements:

Marketing Treorchy

  • Develop a Treorchy Food & Drink Festival
  • Grow the Christmas Parade
  • Develop a loyalty scheme

Safer Treorchy

  • Stop shoplifting in the town
  • Bring the business community together

Visible Treorchy

  • Improve signage
  • Develop public areas
  • Bring in street art#
  • Be a strong voice for business

Open Treorchy

  • Develop and encourage public facilities
  • Lobby public transport companies

You should contact Love Treorchy Ltd if you have any further questions about the BID services.

Aren’t these services already provided by the Council?

No the services provided under the BID must be additional services not already provided by the Council or enhancements to existing services.

Is there an increase in the BID levy each year?

There will be an annual inflationary increase of all levy charges year on year for the duration of the Business Improvement District.

The property is unoccupied do I still need to pay?

Yes. The ratepayer for an unoccupied property is also liable to pay a BID levy.

Can I pay by instalments?

No. The BID levy is payable in one payment.

If you have genuine financial difficulty and are unable to pay then you should contact the Council straight away on 01443 425002 Never ignore requests for payment as this will only make the situation worse.

I voted against the BID or wasn’t eligible to vote at the time of the ballot, do I still have to pay?

Yes the positive result of the BID ballot held on the 28th November 2019 is binding on all non domestic ratepayers in the BID area from the 1st April 2020 to the 31st March 2025. This includes persons or organisations who become rate payers after the date of the ballot.

Do I automatically become a member of the Love Treorchy Ltd company?

No. Love Treorchy’s Articles of Association require that levy-paying businesses in the BID area are required to apply for membership of the BID Company. Members of the company may vote at the company’s Annual General Meeting scheduled for next year and get involved in the Board of Directors or join a theme group.

If you would like to join the Board or the theme groups, please e-mail

How can I get involved?

There are two ways that you can get involved:

  1. Join the Board of Directors and get involved in leading and overseeing the progress of the Love Treorchy BID
  2. Become a member of a theme group that meet to focus on specific projects & issues such as marketing, security and improving the appearance of and experience in the town.

How can I pay my BID bill?

Pay online using a debit or credit card. 
Have your 8 digit BID account reference number, beginning with a 7, to hand.

On line banking or BACS transfer;

Pay to                   Rhondda Cynon Taf CBC

Sort Code             20-68-92

Account No.          20639427 

Please always quote your 8 digit BID account reference number, beginning with a 7, in every transaction. 

By Post

Send cheques made payable to RCTCBC to Council Offices, Business Support Unit, Ty Elai, Dinas Isaf East Ind Est, Williamstown, Tonypandy, CF40 1NY.  Please always quote your 8 digit BID account reference number, starting with a 7, on the reverse.

In Person

Use the electronic payment kiosk at the Council’s One 4 All Centres – details available on - and remember to have your 8 digit BID account reference number, beginning with a 7, to hand.

By Telephone

To the customer contact centre, on 01443 425002, to pay by debit or credit card.

Contact Us

For queries regarding your bill, check the website 

e-mail to:

Tel: 01443 425002

Letters to Council Offices, Oldway House, Porth Street, Porth CF39 9ST 

For queries regarding BID services