Rhondda Cynon Taf is vulnerable to flooding from several sources but particularly from local sources which include surface water, ordinary watercourses, and groundwater flooding. It is important to understand the different types of flood risk and who is responsible for managing it – whether this is a Risk Management Authority or the land / property owner.
The below table summarises the types of flooding and who to contact.
Type of Flooding
|
Description
|
Who to contact
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Surface Water flooding
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Surface Water flooding occurs when heavy rainfall exceeds the capacity of the ground and local drainage networks
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To report Surface Water Flooding please contact the Council's Customer Contact Centre on:
01443 425001
(Out of office hours)
01443 425011
|
|
Ordinary Watercourse flooding
|
Ordinary Watercourse Flooding occurs as a result of flows in a watercourse exceeding their capacity which can result in overtopping and/or breaching of flood defences following heavy rainfall. It can also be caused by debris build up causing blockages to infrastructure.
|
To report Ordinary Watercourse Flooding please contact the Council's Customer Contact Centre on:
01443 425001
(Out of office hours)
01443 425011
|
|
Groundwater flooding
|
Groundwater flooding results when the natural water table within the underlying strata rises to ground level or from water flowing from normal springs. This tends to occur after extended periods of sustained rainfall
|
To report Groundwater Flooding please contact the Council Customer Contact Centre on:
01443 425001
(Out of office hours)
01443 425011
|
|
Main Rivers
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Flooding from main rivers occurs as a result of flows in a watercourse exceeding their capacity, resulting in overtopping and/or breaching of flood defences structures.
|
To report Main River Flooding please contact Natural Resources Wales on their 24-hour incident line:
0300 065 3000
NRW Report an Incident
|
|
Sewer and water mains flooding
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Sewer flooding is often caused by excess surface water entering the drainage network and exceeding the capacity of the sewer or failure of a sewer due to collapse or debris build up.
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To report an overflowing public sewer or water mains, you should call Dŵr Cymru Welsh Water Customer Services on:
0800 085 3968
DCWW Contact Us
|
|
Flooding from Roads
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Flooding from Roads occurs when the volume of rainwater does not drain away through existing drainage systems.
|
Contact the South Wales Trunk Road Agency for flooding from motorways and major trunk roads on:
0300 123 1213
Flooding and drainage | Traffic Wales
Contact the Council as the Highway Authority for flooding from other roads on:
01443 425001
(Out of office hours)
01443 425011
|
|
Flooding from Reservoirs
|
Flooding from Reservoirs occurs when above ground water storage fails and spills onto the surrounding area.
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Contact the Reservoir owner
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Flooding is a natural process, and we cannot prevent flooding, but we aim to alleviate the risk of flooding in our communities. The key to limiting the impact of flooding to property, land and businesses in our communities is the preparedness of the individual. You can learn how to be more prepared for flooding on our dedicated Flood Awareness and Preparedness pages.