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Registration, Marriage and Bereavement Services

Bereavement Services

Funeral Attendance at Glyntaff and Llwydcoed Crematoria and Rhondda Cynon Taf Cemeteries.

Bereavement services are operating in line with the current Welsh Government COVID-19 Alert Level restrictions. 

  • Glyntaff and Llwydcoed Crematoria is limited to 60 seated attendees across two chapels and those attending a funeral are required to take a lateral flow test before attending.

Those attending are required to wear face coverings indoors throughout the duration of the ceremony with the exemption of individuals with a reasonable excuse, such as:

  • they are not able to put on or wear a face covering because of a physical or mental illness, or because of a disability or impairment
  • they are accompanying or otherwise assisting somebody who relies on lip reading where they need to communicate

We understand that this may be difficult for many mourners who wish to be in attendance, but cannot due to social distancing restrictions. Crematoria at both Glyntaff and Llwydcoed, have a system available which allows the live streaming of services, so these can be viewed by family or friends who are unable to attend the Crematorium.  The service can be viewed as it happens. 

This streaming service can be arranged via your appointed Funeral Director, who will have been given access to the Crematoria systems.

If you wish to utilise this service, please discuss this with your appointed Funeral Director or contact Bereavement Services

Please understand that we are anxious for the safety of our visitors and staff alike and do not take any decision lightly. Decisions are based on the latest Welsh Government guidelines and are subject to change. Thank you for your cooperation.

Members of the public are asked to kindly please not attend either Crematoria office during this period. All payments can be made via the telephone and enquiries can be dealt with via the telephone or email as below.

Contact the Council’s Bereavement Services Office:

Live streaming of services at Crematoria.

Crematoria at both Glyntaff and Llwydcoed, have a system available which allows the live streaming of services, so these can be viewed by family or friends who are unable to attend the Crematorium.  The service can be viewed as it happens. 

 

Attendees at the Crematorium is 60 seated attendees, utilising both chapels to allow for social distancing. ALL those attending a funeral are required to take a lateral flow test before attending.  

This streaming service can be arranged via your appointed Funeral Director, who will have been given access to the Crematoria systems.

If you wish to utilise this service, please discuss this with your appointed Funeral Director or contact Bereavement Services 

Birth Registrations

Registration and marriage services are operating in line with the current Welsh Government COVID-19 Alert Level restrictions. 

You are able to make an appointment to register the birth of a baby. 

Birth appointments can now be undertaken face-to-face with the Registrar.

Covid restrictions remain in place to protect both parent(s) and staff. During the registration process staff and parent(s) will wear face coverings for the duration of the appointment, with screens in place as a further precaution. Once all the details have been recorded the Registrar will then ask parent(s) to check all information before signing the register entry

If you have been unable to register the birth due to COVID-19, we strongly recommend that you make an appointment to do so as soon as you are able.

Death Registrations

Registration and marriage services are operating in line with the current Welsh Government COVID-19 Alert Level restrictions.

All death registrations will be carried out via telephone.  When the doctor attends the deceased and issues the Cause of Death form (MCCD), this will be sent electronically from the surgery or hospital to the Registrar Office.  You should then contact us within 3 days to book your telephone appointment, we will check that the MCCD has been received; if it has not, we will take your details and contact you back when it is received. 

At the time and date of your appointment, we will contact you by telephone and take all the details necessary to register the bereavement. The official register page and certificates will record all information as provided by the informant. Please ensure you have the correct spellings prior to the appointment.

If you have requested the registration to be recorded bilingually, please have the correct English and Welsh spellings to hand.

NOTE: If you provide information at the time of registration that you later wish to correct, there will be a charge of up to £90 to complete any changes.

At the end of the telephone appointment, we will send you an e-mail to confirm registration has taken place and send the burial / cremation release form electronically to your chosen Funeral Director to organise the funeral. If you have purchased death certificates at the time of registration these will be sent to you by recorded delivery. If you or your family are unwell at the time of death notification, we can take the relevant information from the Funeral Director you have appointed to act on your behalf.  Please note that during this time we are training more staff to ensure we can deal with you as quickly as possible; please bear with us during this period – if we ask to put you on hold to check something it is to ensure that you receive the service you deserve at this difficult time.

For all enquires you can contact us on 01443 494024

Weddings & Civil Partnership Ceremonies

We have updated our ‘Risk Assessment’ for ceremonies in the Municipal Buildings.

Registration and marriage services are operating in line with the current Welsh Government COVID-19 Alert Level restrictions.

The maximum number of guests including the couple getting married, the photographer/ videographer and children allowed to attend ceremonies in the Register Office (small room), is 10, the Evan James Suite is 28 and the Civic Chamber is 33.

  • ALL those attending should take a lateral flow test before, to keep thier friends and loved ones safe.

All guests, not including children under the age of 11 years or those who are medically exempt, will have to continue to wear a mask /face covering whilst entering the building and these must continue to be worn until the Registrar advises all guests they may be remove their face coverings when the ceremony begins. The Registrar will then ask all guests to replace their face coverings once the legal ceremony ends.

  • Please conatct your chosen place of worship regarding their opening hours/restrictions.

If you had previously moved your ceremony to a later date, but wish to reinstate it to the original date, or if you have an existing date for your ceremony but would like to defer until a time when social distancing may be more relaxed, please telephone the Office for a discussion, and we will endeavour to facilitate this.

If you had planned to marry or enter into a civil partnership in an Approved Premises, such as a hotel, with a Registrar in attendance.  Any enquiry about your booked ceremony should start with contacting the Approved Premises.

We ask that anyone exhibiting COVID symptoms to not attend the ceremony, if you are isolating after a family member has exhibited symptoms, do not attend the ceremony (there are exceptions to this for those who are fully vaccinated or under the age of 18 years). When you arrive at the ceremony we ask that you abide by the reasonable measures still in place such as social distancing and the wearing of face masks.

New Notices of Marriage / Civil Partnership

You are able to give Notice for your newly planned marriage or civil partnership.

Copy Certificates

Requests for copies of certificates (births, deaths or marriages) can now only be made via telephone or by e-mail. The certificate will be posted to you as soon as we are able to do so.

Family History

Requests for advice and certificates to facilitate Family History searches are temporarily suspended.

We apologise for any inconvenience this may cause.