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Childcare Offer For Wales – New National Digital Service

A new national digital system for the Childcare Offer for Wales will replace the different systems used by Local Authorities currently.  This means that every Local Authority, parent and childcare provider will use one single service.  The system is being prepared now, ready to go live in January 2023.

The Childcare Offer for Wales: get prepared for the national digital service - YouTube

What does this mean for childcare providers?

If you are a childcare provider who currently provides Childcare Offer hours or wishes to provide Childcare Offer hours from January 2023, you will need to register online with the new Childcare Offer for Wales national digital service. 

How to register

It’s important that all childcare providers delivering the Childcare Offer for Wales register onto the new service. This is because parents of children who are eligible from January 2023 will apply via the national digital service, and payments for Childcare Offer hours provided for those children will only be made via the new service.

Providers in RCT should apply here: 
Register your childcare setting to get the Childcare Offer Wales | GOV.WALES

We offer weekly drop in sessions for providers and parents.  The timetable can be found here: 
Childcare Offer Training Courses 2021-2022 | Rhondda Cynon Taf County Borough Council (


Welsh Government are running a series of training events for providers. 

How to register your setting and join an existing setting

Click here for recording

How to confirm agreements with parents
Click here for recording

How to claim payments

The Childcare Offer for Wales: claims and timesheets

Recordings of the training events will be available here once they have taken place.

How do parents apply

Parents will be able to apply via the new system from November.  Only children who will be eligible from 1st January 2023 should apply via the new system.  Any children who are eligible before this date need to apply via our current portal here.

Support to improve your digital skills

Ahead of the launch of the Childcare Offer for Wales’s new national digital service, Digital Communities Wales will be providing free basic digital training sessions for all childcare providers in Wales.

Register for sessions here:

Further information

Further guidance on the new digital system is available on the Welsh Government website.

 If you have any other queries, please email the RCT Childcare Offer team at